Stop Chasing Keywords: Get Picked by AI Answers (Contractors’ Playbook)
The article argues that AI visibility—being cited by AI engines like Google AI Overviews, ChatGPT, Perplexity, Copilot, and Gemini—matters more than traditional keyword rankings. For home service contractors (HVAC, plumbing, electrical), it recommends authoritative content, proof of real-world expertise, clean structure, comprehensive schema, strong UX, and locally cited brand mentions. It emphasizes making content easily accessible to LLMs and aligning pages with real homeowner questions. Finally, it outlines a simple weekly measurement routine: test key queries across AI engines, log citations, validate technical factors, and correlate visibility with business metrics.
Stop Chasing Keywords: Get Picked by AI Answers (Contractors’ Playbook)
TL;DR — AI answers don’t care about “ranking” like old-school SEO. They cite brands that are clear, credible, structured, and quotable. For HVAC, plumbing, and electrical, build authority pages, add real-world proof (licenses, tech bios, photos, reviews), apply schema, and earn local mentions. Measure weekly which AI engines cite you. This drives more branded searches, higher conversion rates, and—yeah—more calls.
What “AI Visibility” Actually Means (and Why You Should Care)
AI visibility is how often your company shows up inside AI-generated answers—Google AI Overviews, ChatGPT, Perplexity, Copilot, Gemini. These engines pull sources and “cite” who they trust. That’s the new shelf space. It’s not about your title tag anymore; it’s about being the source AI is comfortable quoting when a homeowner asks, “best AC repair near me,” “breaker keeps tripping,” or “cost to replace water heater.”
In other words, the game is shifting from ranking for keywords to being referenced as the answer. When AIs cite you, you earn trust, branded demand, and qualified clicks that turn into calls.
What Drives AI Visibility (No Fairy Dust)
- Authoritative, accurate content: Plain-English explanations, safety guidance, and repair/replace frameworks. Correct, current, and helpful wins.
- Real-world expertise (E-E-A-T): Technician bios, license numbers, NATE/master plumber/master electrician credentials, awards, manufacturer affiliations, and job photos.
- Match the question: Write to what homeowners actually ask—symptoms, causes, DIY vs. call-a-pro, cost ranges, timelines, and what to do next.
- Clean structure: Clear headings, short paragraphs, bullet lists, and FAQ blocks—easy for humans and machines to parse.
- Structured data: LocalBusiness (HVACBusiness/Plumber/Electrician), Service, FAQPage, Review, and Organization schema—so LLMs can interpret you fast.
- LLM access: Fast pages, no important info locked in images/PDFs, sensible internal linking, and no crawl blockers for key content.
- Brand mentions and citations: Local PR, supplier/dealer locators, chambers, charities, and news sites signal authority—similar to links, but focused on mentions AIs can cite.
- Solid UX: Fast, mobile-friendly pages with obvious calls to call/chat/booking. Better UX supports trust and conversions.
How to Measure AI Visibility (Simple, Weekly, Actionable)
- Build a test query list: “emergency AC repair [city],” “furnace short cycling fix,” “sewer line replacement cost [city],” “panel upgrade electrician near me.” 25–50 queries is fine.
- Test the engines: Run those queries in Google (AI Overviews), ChatGPT, Perplexity, Copilot, and Gemini. Note if your brand is cited, your page is linked, or your content is summarized.
- Log it weekly: Screenshot results and record citations in a spreadsheet. Track wins/losses by query and engine.
- Validate technicals: Crawl with Screaming Frog, check indexing in GSC/Bing, validate schema (Google Rich Results Test). Fix errors fast.
- Correlate to business: Watch branded search in GSC, call tracking, and booked jobs. Annotate when you ship content or earn a major mention.
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